What to Expect


You have taken the first step by looking into therapy and how it can benefit you with whatever challenges you may be facing. Here’s what to expect after deciding to give therapy a try:
1. Go to our Contact Page here on the website or private message us on Facebook and we will get back to you within 24 hours to set up a face to face meeting.
2. We offer a complimentary (FREE) 30 minute session so you have the opportunity to check out our offices, meet us, and determine whether or not we are a good fit.
3. If you decide you want to continue at this point together, we will decide how often you want to come in based on your individual needs and wants, as well as, our therapeutic recommendations.

FAQ’s (Frequently Asked Questions)

What are the benefits of therapy?
The desire for and benefits of therapy are different for everyone. If you find yourself asking questions like: Is there a persistent problem, condition, and way of feeling or upset that has been bothering me for a while? Is there something that I want to change about myself or my life? Does the issue feel too big to tackle by myself? Do you just need someone to talk to? If the answer is “yes” to any of these and other questions, therapy can help.
Your friends, family, co-workers and others can be great about giving you their best advice but oftentimes that might not be exactly what you are looking for. Working with a professionally trained therapist provides you with confidentiality, and focuses on helping you connect with what is true and right for you without bias, judgment, or advice.

How does confidentiality work?
We practice at the highest levels of confidentiality, ethical considerations, and cultural competence. We work within the ethical guidelines of the ACA (American Counseling Association) and the NASW (National Association of Social Workers), the legal guidelines as dictated by the State of Georgia licensing board. This includes engaging in over 35 hours of continuing education bi-annually. We will discuss the limits of confidentiality, as well as, other rights you are afforded as a client in our first session. It is of the utmost importance to us that as a client of Radiant Counseling you feel informed, protected, and an equal participant in your treatment at all times. Please feel free to look into the resources provided below.

ACA Code of Ethics – https://www.counseling.org/docs/default-source/ethics/2014-aca-code-of-ethics.pdf?sfvrsn=fde89426_5

NASW Code of Ethics – https://www.socialworkers.org/LinkClick.aspx?fileticket=ms_ArtLqzeI%3D&portalid=0

Georgia Composite Board of Licensing – http://sos.ga.gov/plb/acrobat/Laws/41_Prof_Counselors,_Soc._Workers_Marriage_And_Family_Therapists_43-10A.pdf

Informed Consent- Informed Consent

How do I prepare for my first session?
After your initial contact, we will ask you to fill out our Client Intake Packet which provides us with some initial information about you. There are also several forms to sign which should only take a few minutes to review. If you should have any questions about these forms, please let us know and we will be happy to answer them.

What if I have to cancel my appointment?
We understand that life happens. Because we honor and respect each other’s time, outside commitments, and last minute emergencies we ask only that you let us know at the earliest time possible. While we do not have a fee for cancelled appointments, should you cancel more than twice with less than 12 hour notice, we will not hold a set time block for you and you will have to call weekly to schedule an appointment and will be seen depending on our availability.

How long will I have to be in therapy?
That depends almost entirely on your needs and wants. Everybody is different and will be treated on an individual basis. We take into consideration your therapeutic needs, schedule constraints, financial concerns, and personal goals when determining how often and for how long you wish to come in!

What if I decide I don’t want to come in anymore?
Again that is entirely up to you. You have no obligation to continue therapy if you choose to stop. However, we strongly encourage each of our clients to keep open lines of communication regarding their thoughts about stopping treatment. It is also important to note that should you decide to stop coming for any reason, you are always welcome to resume therapy at anytime in the future.

Can you prescribe any medications?
Therapists do not prescribe any medications. After evaluating your situation, we will decide if you need to speak with a psychiatrist who is a MD and licensed to prescribe medicine. It’s always a good idea for someone who is taking medication to have their therapist in contact with the doctor who is prescribing medicine. Of course, this communication between psychologist and psychiatrist only happens if you give written permission for it to happen. We would have you sign a Release of Information. Now you have a team working together on your behalf!

How much do you charge?
Our hope is to make the cost of therapy as affordable as possible. We have several options of how to pay for therapy. We offer a sliding scale based on household income as well as package deals that offer a lower cost per session. Please see our Explanation of Fees and Expenses.

Do you take my insurance?
We are currently accepting traditional Medicare, Blue Cross/Blue Shield of GA, United Healthcare, Healthgram, Humana Military/Tricare, GEHA, Meritain, Cigna, Beacon and Aetna at this time and are happy to file your claim with these insurance companies. If you have a different insurance, and would like to use it, we will give you a bill for your sessions that will include all the information an insurance company requires. You would pay us the full cost of a session at the time and then, you would submit the statement/bill directly to your insurance provider. When the reimbursement check comes, it goes to you, not to us. If you want to use your insurance we advise you contact your insurance company. Attached is a helpful guide regarding questions you can ask – Insurance Questions

What happens if I lose my insurance or my insurance doesn’t cover the cost of my sessions?
Insurance is so confusing! We never want finances to be the determining factor in seeking or receiving treatment and have many options to fit every budget and each client’s changing needs. We are always here to address any questions or concerns you have and if we don’t have the answers right away, we will certainly work with you to find them.